Flagstar Bank Mortgage Complaint

Flagstar Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Georgia

To Whom It May Concern : I am having issues with Flagstar trying to maintain my home ownership after divorce. Per the divorce decree, my ex-spouse must be relinquished from all financial liability of home ownership of said property. I have requested through multiple formal submissions to FlagStar Bank, mortgage servicer for -, to assist in maintaining my home ownership - beginning -/-/- ; with a follow-up request occurring -/-/- ; and most recently, I have sent a third request -/-/-. Throughout these past months, I have not only been met with resistance from FlagStar, but I have even had the FlagStar representative dictate to me I should " Sell my home ; downsize ; and get something more affordable. '' My sister was on the phone and witnessed this statement. I find this comment deplorable and offensive. After much thought and research, I am confident neither the CFPB or Fannie Mae would find those words acceptable. As a result and in addition to submitting to FlagStar, because of all previous denials ; lack of responsiveness ; refusal to find the


I absolutely want to maintain full ownership of my primary residence. I am established in the community as a graduate of - university ; - ; and my family lives in the same subdivision. Please assist me. Thank you.