Amex Credit Card Complaint

Closing/Cancelling account

Amex Credit card department,

Closing/Cancelling account Nebraska

I was previously listed as an authorized user on an - - card. I was taken off of the account on - -, 2016. I am not liable for this account and did not give explicit permission to be added. This account should be removed from my - credit report as it is an authorized user account. When speaking with someone from the - credit reporting team, I was told per the FCRA, it has to be listed for - years. I would like to know exactly where in the FCRA it states that authorized user accounts can not be removed on request.

Amex customer in Nebraska
Jul 05, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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