Conventional fixed mortgage Loan servicing, payments, escrow account
Statebridge Company Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Florida
As of - -, 2016 - - sold the servicing rights to my mortgage to a company called - at - - - -. - - - - -, Co. -. I have made numerous phone calls requesting monthly mortgage statement and as of today - -, 2016 I have not received statements for -/-/-, -/-/-, or -/-/- payments already paid. This is not acceptable. I want monthly statements reflecting all required infomation ie, balance, date payment received, allocation to interest/principle, escrow balance etc. The last phone call I made to the company a customer service person said they are having trouble with a new " Vendor ''. I still have no statements. Please help
Statebridge Company customer in Florida
Jul 03, 2016
* Source: CFPB Complaint Database
Statebridge Company response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints