Statebridge Company Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Statebridge Company Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

As of - -, 2016 - - sold the servicing rights to my mortgage to a company called - at - - - -. - - - - -, Co. -. I have made numerous phone calls requesting monthly mortgage statement and as of today - -, 2016 I have not received statements for -/-/-, -/-/-, or -/-/- payments already paid. This is not acceptable. I want monthly statements reflecting all required infomation ie, balance, date payment received, allocation to interest/principle, escrow balance etc. The last phone call I made to the company a customer service person said they are having trouble with a new " Vendor ''. I still have no statements. Please help

Statebridge Company customer in Florida
Jul 03, 2016

* Source: CFPB Complaint Database

Statebridge Company response to complaint:
Closed with explanation

Consumer disputes how Statebridge Company handled their complaint

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