Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional fixed mortgage Settlement process and costs Georgia

During the final weeks of closing, Bank of America provided poor service that made us almost lose our closing / home. We received a closing disclosure letter contacting Bank of America if there was something significantly different that what was promised. No contact was required unless there is an issue with the loan costs. A day later, we received a call from the builder / Bank of America that our closing would be delayed as we did not contact BoA to tell them we received the closing disclosure. No document said we needed to contact BoA but we were told " new Frank Dodd requirement. '' I said we did not have any language about this requirement and was told it was our responsibility. In addition, the letter was incorrect in that it did not have required Georgia disclosures ( i.e. wiring of funds ). The writing of the disclosure document is incorrect.