SunTrust Banks, Inc. Bank Account Or Service Complaint

SunTrust Banks, Inc. Bank account or service department,

Checking account Account opening, closing, or management District of Columbia

I responded to an promotion from SunTrust Bank to open a new checking account. The promotion was to award me $200.00 when I had performed a direct deposit of at least $2000.00. I did - such direct deposits within the first 60 days, yet SunTrust has not awarded the bonus. The " Promotions '' department says that I do not qualify but will provide no reason why. The local representative at the bank has said that according to his records, I do qualify. I have not received a promised call from the person responsible for this promotion with final resolution. The bank owes me $200.00 and has not paid it.