Other bank product/service Account opening, closing, or management
The McCue Mortgage Company Bank account or service department,
Other bank product/service Account opening, closing, or management Connecticut
We signed a contract to purchase a bank owned property or short sale. Property address : - - -, -, CT -. Contract was signed -/-/16 and -/-/16. Repeated communications in regards to moving forward. On - - we were advised that it was assigned to a rep at McCue mortgage and we would hear something soon. On - - after we inquired we were told that additional documentation was requested by the seller the week before and the seller was obtaining information. We were advised we would hear something back by - -. On today 's date ( -/-/- ) we were advised by the short sale negotiator that McCue is VERY slow and they are likely another couple of months from an approval. They have not finished financial review yet, based on the financials they have asked the seller for. They have not ordered and appraisal or title report yet. Short sale negotiator states that they have had at least - files with McCue in the last year and they are taking way longer than most other lenders. We are desperate. We will not have a home -/-/-. We need to know if we will be able to purchase this home by then. We have - children and need an answer as soon as possible.
The McCue Mortgage Company customer in Connecticut
Jun 23, 2016
* Source: CFPB Complaint Database
The McCue Mortgage Company response to complaint:
Closed with explanation
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