Comerica Prepaid Card Complaint

Comerica Prepaid card department,

Government benefit payment card Unauthorized transactions/trans. issues Wisconsin

I am the - for my son 's SSI benefits via the Direct Express debit card. On - - I tried to withdraw $ and had a $0.00 balance. His deposits are on the - of every month, - was no exception, that '' s verified. The transactions were made - ( I live - ) with a cloned card according to the - - fraud department. ( where the major transactions were made ), I filed a police report locally as instructed and filed Direct Express fraud packet. They say they have received it, but it will take -90 days to review. ONE phone call could clear up any issue that I had anything to do with this! NO REFUND..I 'm about to be evicted! ANYONE you talk to on the phone gives you the runaround! I see after doing some research, MANY people experienced the same thing! In - or previously! Something is being breached within that company! Too many people with the exact same story ... .and no $ returned!