ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt California

$410.00 is the amount that the collection agency with the business name of ERC is currently trying to collect from me. I do not agree with that amount, for - wrongfully biilled my family for early termination of mobile phone contract fee of $200.00, which we refused to pay, and now the amount is $400.00. When i called ERC they failed to disclose where the other $210.00 in debt originated from. I think it is necessary to get the documentation showing that they are the appointed collection agency that is collecting on behalf of -, and to disclose documentiation to me that shows what attributes to the $410.00 in debt, for what I understand is that only $200.00 should have been billed for the early termination fee of contract, and not $410.00. Can you contact the collection agency and explain to them that they need to show.


documents I refuse to pay any money to ERC. Please let them know if they do not show proof, they need to delete the debt from my credit report. Thank you. COLLECTION AGENCY NAME AND ADDRESS ERC - FL | - -

ERC customer in California
Jun 23, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
[email protected]
8014 Bayberry Rd 
Jacksonville FL 32256

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