Fifth Third Financial Corporation Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Fifth Third Financial Corporation Bank account or service department,

Checking account Problems caused by my funds being low Ohio

Hello, I 've been banking with Fifth Third for most of my adult life. It 's been a tumultuous relationship at best, but I 've always stayed because I had automatic deposits and withdrawals setup. On Saturday, I made a deposit to my checking account via a check that I had received. I very rarely deal with checks anymore because so many things have become automated and/or done on the internet. The check was from - refunding me fees erroneously collected when I had my mortgage setup on the equity accelerator program. The deposit ticket clearly stated the funds would post to my account on -. According to the transaction history in my bank account the funds did clear and post on the -. Today when I went to check my balance I noticed an overdraft fee for $74.00 dated - which was causing my account to have a negative balance. I immediately called 5/3rd and spoke to a bank teller named - who became exasperated with me and transferred me to - the bank manager. He blamed the problem on me and intimated that I should have known better since I went to the bank on a Saturday. Most banks do n't have full hours like 5/3rd does on weekends. They wo n't refund the fee and they ca n't explain why my transactional history does n't jive with what they are telling me verbally. I 'm very upset. 5/3rd has continuously made money from fees by pyramiding or assessing overdraft charges when I 've had money in my account pending or otherwise.

Fifth Third Financial Corporation customer in Ohio
Jun 22, 2016

* Source: CFPB Complaint Database

Fifth Third Financial Corporation response to complaint:
Closed with monetary relief

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