BankUnited Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

BankUnited Bank account or service department,

Other bank product/service Account opening, closing, or management Texas

I keep getting calls from blocked/restricted numbers for which I send to voicemail. They leave a message saying call BankUnited at -. They leave no name, no department, and no information what it is regarding. When I call the number, they immediately want my name, social security number, loan number, date of birth, property address. This is an extremely wreck less practice in 2016. There is no way to verify that this number belongs to BankUnited. The number does not appear on any website. There is no way to verify is this is a scam, yet they want my personal information. I instructed them not to call me anymore for which I continue to receive phone calls. I did verify by calling the main number that it was their Modifications department but they refuse to give me any information. It 's very irresponsible for BankUnited to be conducting business this way on the phone and soliciting people personal information for verification when there is no way for the person calling in to verify that it is legitimately BankUnited.

BankUnited customer in Texas
Jun 21, 2016

* Source: CFPB Complaint Database

BankUnited response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BankUnitedAccount opening, closing, or managementSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or managementSource: Consumer Financial Protection Bureau

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