Citibank Credit Card Complaint

Privacy

Citibank Credit card department,

Privacy Hawaii

I am a member of Costco Wholesale. On - -, I received a credit card from Citibank because Costco is no longer teaming with - -. I contacted Citibank, Costco, and - -. Because - -, as authorized by Costco, sold their entire portfolio to Citibank, - - refused to cancel my account before the final transfer date of - -. When I contacted Citibank, I was told that they would not cancel my account because they purchased the portfolio through Costco. Costco 's General Manager informed me that I had to work directly through the credit card companies. How is this legal? I do not want to give - - or Citibank my business.

Citibank customer in Hawaii
Jun 22, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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