Citibank Mortgage Complaint

Citibank Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Ohio

CITI Mortgage has sent me Modification Documents for a Mortgage that I do n't want to sign at this time until my previous requests have been forwarded to - and -. This has been an ongoing challenge that I have had with CITI Mortgage since -/-/- when offered a Trial Modification. I have most recently met the terms of 90 day Trial Modification with them and have requested that I be afforded a Modification that is currently ( was in - - before CITI once again foreclosed on my mortgage ) - offered me which would forgive the unpaid interest and penalties. The communication inter-departmentally appears to be challenged. Most recently -/-/-, I was contacted by my attorney - - - stating that CITI Foreclosure Attorney firm, - - - wanted to know if I was going to go along with the Trial Modification program offered by CITI. I informed - -


-/-/- offering more assistance to me regarding my request to Citi. I also received correspondence from a - - from Citi asking me to sign final modification documents. I believe my attached documents and emails will support my continued frustration with CITI and the handling of my modification request. I would really appreciate it if the CFPB would forward this complaint with ALL supporting documents from me and what ever CITI mortgage servicing has to both - and their credit counseling representative, -. Respectfully, - - - Cc : - - -, -