Amex Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Amex Bank account or service department,

Checking account Account opening, closing, or management Illinois

I have signed up for AME- - card back in -, - with a - application. I have linked my - Credit Card account with AME- SERVE account and transferred $70.00 They send me AME- SERVE card. I have used my - application several times until -. After that i have stopped using it. Starting from -, - they have started charging me monthly fees $4.00 without any notice.


First of all, They did not send me any notice, email, phone call, not even a physical mail or not even a single statement since i have opened account. If i would have received at least a statement in mail/email, i would have closed my account so that i wont get charged monthly fees for the service or card which i am not using at all. Please file a complaint and let me know what i have to submit as a proof. After i have received email on - -, -, i checked account and saved all the statements and i came to know that i was charged $ - since -, -.

Amex customer in Illinois
Jun 20, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints3/20127/20129/201210/201211/20121/20133/20134/20135/20139/201310/201311/201312/20132/20143/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201512/20153/20164/20165/20166/20167/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexAccount opening, closing, or management71.2%18.3%8.7%1.0%1.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

Loading similar complaints