Capital One Credit card department,
I made 2 payments 1 ) -/-/2016 $570.00 2 ) -/-/2016 $570.00 Capital one made balance adjustment on -/-/- of a total $1100.00 I asked to open a case on -/-/2016 - ( supervisor ) acknowledging the payments did come from me, refused to open a case talking about misapplied payments to another account holder. I told - I was contacting consumer finance
Capital One customer in Florida
Jun 10, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| richard.fairbank@capitalone.com | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
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