Bank of America Consumer Loan Complaint

Installment loan Taking out the loan or lease

Bank of America Consumer Loan department,

Installment loan Taking out the loan or lease California

Before applying for a Bank Americard Cash Rewards Card, I was told " your interest rate will be determined upon approval '' and told ... '' you may cancel the card if I am not happy with the interest rate. '' I applied for the card and received notice saying " your credit application has been approved with a $13000.00 credit line. '' There was not mention of the interest rate as promised. I consider this false advertising. I called, no one could tell me what the interest rate was, and I was told to wait - weeks until the card and paperwork arrives. I would have not applied if it took weeks to find out what the interest rate was. I find this totally offensive that they tricked me into applying then make me wait. In the meantime, my credit score drops because of their checking so I am TRAPPED with no card having to wait to see what the interest rate will be, before applying for a card elsewhere. This is a total strong arm lender biased transaction that is unfair to all consumers. BOA should be required to tell me the rate BEFORE applying or at the same time they give approval.

Bank of America customer in California
Jun 10, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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