Capital One Credit Card Complaint

Billing statement

Capital One Credit card department,

Billing statement Florida

For my monthly statement with the due date -/-/2016 ( - - through - - ), the new balance was $3000.00. However, Capital One then reported my balance being $3100.00 without notice and added a $59.00 membership fee also without notice, seemingly attempting to put my card greatly over the limit, which brought my credit score down from - to - within the FICO reporting months of - 2016 to - 2016. I have paid $100.00 and the minimum was $97.00. These are unfair practices by Capital One. The should at least warn me when they will add a membership fee.

Capital One customer in Florida
Jun 09, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

Consumer disputes how Capital One handled their complaint

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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