Financial Business and Consumer Solutions. Debt Collection Complaint

Financial Business and Consumer Solutions. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft Illinois

Someone opened a account with - using a different address than mine. I was contacted by - regarding this and squared it away with them. I started receiving daily calls from FCBS Services. The first time I answered a call from them, they started asking me to confirm personal information, but without telling me in to what this was regarding.I told them I would not confirm any personal information like my address and last - of my social security unless I knew in what to it was regarding. After some back and forth I just hung up. They continued to call back every day. I received a letter from them and learned as to what this was regarding. They were trying to collect for a - account opened in my name, but never paid the outstanding balance. I called - and talked with them and they confirmed my account was up to date and the account that was trying to be collected was closed. I filed a report with - 's fraud department. I also found the fraudulent address on my - credit report and contacted them and they had it removed. I tried answering a call from FBCS Services and explaining to them the circumstances, and they still insisted on confirming my personal information like my address and last - of my social security. I told them that I did n't feel comfortable confirming personal information since this is a case of stolen identity and they could n't help me without the information and hung up. Since they have continued to call every day bringing me great stress and worry that this will show up on my credit report.