Synchrony Financial Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Synchrony Financial Debt collection department,

Credit card Communication tactics Frequent or repeated calls Illinois

I am receiving multiple phone calls a day from Synchrony bank. They are using a couple of different phone numbers : -, -, -, -, and -. Some of these calls are coming only minutes apart, others are coming almost every hour. Here are a few examples. On -/-/16 I received calls at : -. On - I received calls at : -. This morning I received two calls almost back to back at -. and - I have spoken to them regarding the debt and trying to work out an arrangement, but they are not very willing to work with me and my situation at the moment. I have asked them to stop the repeated calls and the calls keep coming.

Synchrony Financial customer in Illinois
Jun 08, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20178/201712/20171/20182/20183/20187/201810/201811/20184/20196/20197/20198/20199/20190246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialCommunication tactics42.9%11.1%46.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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