ERC Debt Collection Complaint

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Indiana

On - -, - our house burned down. All - equipment was lost in the fire. We called - on - -, - to report the loss of equipment. We were told by the customer service rep that we would receive a bill for the final amount. In - -, we received a statement dated - -, - showing the charges for the service and equipment. On - -, - we paid the balance on the account. Now, 3 years later, we are being harassed by - collection agencies for a - charge of $140.00 for which they have not produced any documentation as proof that this is a valid charge. The harassment began in - - and has continued even though we have produced documentation showing our account paid in full.