Monterey Financial Services, Inc. Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt is not mine

Monterey Financial Services, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt is not mine Utah

I was recently contacted by Monterey Collections via US Mail requesting payment on a debt that I do not believe that I owe. I have responded to them with a letter of dispute and request for cease and desist in their pursuit of collection. Monterey Collections is seeking to collect on behalf of - - - - - -, - for lab work that was performed on -/-/-. As explained by my physician at the time, and clearly printed on their brochure, " if it turns out your insurance company does not cover a specific test, -, - assumes all the risk '' and further states, " if your insurance company sends a check directly to you, rather than - -, please sign the back of the check, write 'Pay to the order of -, - - ' and forward the check along with the - to -, - ''. I have sent via certified mail copies of the - from - - - and spoken with the a representative of - who states the check for payment of $680.00 on approved charges was issued on -/-/- and cashed by the 'provider '.


I made - attempts to contact Monterey Collections by phone but was sent to voice mail each time where I left messages requesting they contact me to discuss this debt. After no response from them I have mailed them a certified letter and enclosed copies of all the the information listed above. I have excellent credit and have worked very hard to achieve this. I am retired and proud to say that I do not have any debt. I do not feel that it is fair that I may have to hire an attorney to resolve this matter when I feel it is a clear example of consumer harassment.

Monterey Financial Services, Inc. customer in Utah
Jun 06, 2016

* Source: CFPB Complaint Database

Monterey Financial Services, Inc. response to complaint:
Closed with explanation

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