Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled
AES/PHEAA Student loan department,
Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Ohio
I am in the process of paying off my student loans. I went to setup an auto deduction for loan with AESSuccess and I was prompted that I could not setup an auto debit of more than $1000.00 more than my minimum monthly payment. I wanted to pay an extra - so I could pay it off by -/-/-. I find not being able to pay as much as I want over the monthly minimum very disturbing as now I have to make two payments and they get to accrue more interest.
AES/PHEAA customer in Ohio
Jun 05, 2016
* Source: CFPB Complaint Database
AES/PHEAA response to complaint:
Closed with explanation
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