Big Picture Loans, LLC Payday Loan Complaint

Payday loan Charged fees or interest I didn't expect charged fees or interest i didn't expect

Big Picture Loans, LLC Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect Massachusetts

On -/-/2016 I applied for a loan on ( bigpictureloans.com ) -. - -, -, MI - in the amount of $800.00 from a company named Big Picture Loans .On -/-/2016 I received an email saying that I was approved for the loan and that and my funds are on the way to be deposited to my checking account.On -/-/2016 a deposit was made into my account for $800.00 from Big Picture Loans.Now the loan was for $800.00 and they said that the finance charge is only going to be for $200.00 so I said when they called me that it was only going to come out to a total of $1000.00 for everything so I was being charged $200.00 for borrowing $800.00. So on -/-/2016 they took out $200.00 from my checking account, which I was okay with. On -/-/2016 I get a text stating that a payment was processed on your account recently.If you have any questions please call us at -. So I go on-line to my account at bigpictureloans.com and logged in and then I called them to ask why I received the text when my next scheduled payment is n't until -/-/2016.So I asked for


it off completely today he said that I ca n't I have to give 3 days notice before my next scheduled payment is due. I said that today is -/-/- and its before my next scheduled date of -/-/- so I am informing you now that I am going to pay it off today for the amount of $800.00 since they have already taken the agreeable $200.00 finance charge. I contacted my bank and stopped all request from Big Picture Loans. I had to pay $30.00 fee for this to stop all activity. I informed them that I am filing a complaint with your company and that I stopped all payments from my bank and then I called him to inform him that I will be mailing out a bank check for the amount of $800.00. for the loan. So they received enough notice on all legal activity that I had done. Then I go on*line to find out that this is a scamming company and they have so many complaints against them.This is there information take action against them to stop these illegal practices, These " Tribal Operations '' Red Rock Tribal Lending, LLC d/b/a CastlePayday.com ( or now bigpictureloans.com ) -. - -, -, MI -. I am going to pay them $800.00 plus they already took the $200.00 for the loan. I had no intention of not paying them back.Just so glad that I stopped it before they continued to take from my checking account. The illegal interest rate that they are charging me of 780.03 % - 788.62 % on $800.00 is so crazy. Not all of the details of the loan were made visible to you at the time of the loan submission.These " Tribal Operations '' have already been fined Millions by the feds. Here is the company full name and mailing address Red Rock Tribal Lending, LLC d/b/a CastlePayday.com ( or now bigpictureloans.com ) -. - -, -, MI -.Please help me stop these scam companies from hurting families in need of a loan. thank You - -

Big Picture Loans, LLC customer in Massachusetts
Jun 03, 2016

* Source: CFPB Complaint Database

Big Picture Loans, LLC response to complaint:
Closed with explanation

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