Wells Fargo & Company Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

Wells Fargo & Company Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure New Jersey

Denied for HAFA without proof of appraisal. We submitted a an appraisal of the property for a HAFA short sale to Wells Fargo that came in at $ -. Wells Valued the property at >= $1,000,000. Wells then said they re-appraised it and said the property value was still too high but did not give me us a number. The payoff on the first mortgage is around $110000.00. We have an offer at $100000.00, which should make the homeowner eligible for HAFA. Wells has now countered back and say they need to net $110000.00 with no valid reasons except investor demands? I think they just do n't want to do a proper HAFA short sale. The homeowner has two egregious home equity, open-end mortgages.

Wells Fargo & Company customer in New Jersey
Jun 02, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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