Fidelity National Information Services, Inc. (FNIS) Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Fidelity National Information Services, Inc. (FNIS) Bank account or service department,

Other bank product/service Making/receiving payments, sending money New Jersey

On - - I submitted a check for payment of merchandise in the amount of $110.00 to - -. The company that they use to authorize checks, Certegy, refused to authorize the check and told the cashier she could not give a reason and told her to tell me to call my bank. Called my bank on - -. They explained they have nothing to do with this and it never came in to - - - -. Called Certegy ( see online they had a fine of - dollars against them in -/-/- ). They told me it had nothing to do with my credit or anything to do with me. It was their computer model. Their programmers seem to be incompetent. How many other people has this happened to. I have a debit card from my business account but I did n't want to use my business account for this purchase. I have excellent credit. Certegy is denying people with no history of bounced or bad checks for no good reason.

Fidelity National Information Services, Inc. (FNIS) customer in New Jersey
Jun 02, 2016

* Source: CFPB Complaint Database

Fidelity National Information Services, Inc. (FNIS) response to complaint:
Closed with explanation

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