JPMorgan Chase & Co. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

JPMorgan Chase & Co. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Colorado

I have a mortgage loan that was sold to JP Morgan Chase. It is an interest only loan I have paid religiously on the loan for - years. I have also paid my own taxes on my home - I have never escrowed taxes for Chase to pay for me. I never agreed for them to either pay the taxes or escrow for future tax payments. In -/-/- Chase took it upon themselves to pay my taxes and then demand payment from me for those taxes and an additional $2000.00 per month for my mortgage ( apparently to escrow for my $5000.00 annual tax bill ). I was not late on my payment of taxes.


Their demand to me is unconscionable - I never agreed to any of this and no one talked to me from Chase bank before they took unilateral action. They have abused me and are making an unreasonable demand which I will not agree to. This bank is so large I can not get anyone who has either understanding of the situation or can do anything about this travesty to make it right. They call my ex-wife and harass her. They harass me. I make phone calls to Chase to find someone who can understand this issue. I always end up talking to someone in -. They can do nothing. They transfer me to a U.S. representative. They wo n't even take the time to understand the problem or find someone who can help me. It 's now affecting my credit. I can find no one who can talk to correct this grievous mistake and the abuse just grows. This bank is always defrauding consumers and they are defrauding me now with this unilateral action on their part. One only has to search online at the abuse they do to people.

JPMorgan Chase & Co. customer in Colorado
Jun 02, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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