Nationstar Mortgage Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Nationstar Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

In - my husband was killed in the military, leaving our daughter and I, I used his life insurance to buy a house for us. I was the victim of predatory lending, the company that did my mortgage is under federal indictment and all the people doing loans there are in jail. They forged my signature on documents and lied about me having a job and the rates and terms i agreed to changed on the final documents. in - my daughter was - and I had to close down - that I had opened the previous year and lost all my investment. The mortgage company at the time : -, illegally foreclosed on me and I got a judgement in my favor. I then applied for a modification and kept getting denied for lack of paperwork. Finally I had all the paperwork right and they sold the loan to -. Went through the whole process with - for literally years. Constantly having an issue with something in my loan modification packet. Finally got it all done and it went to the underwriters and a couple of weeks later they told me " it all looks good, just doing some


makes me go through the whole process again, I keep having paperwork issues, they have - different files on me and my paperwork was n't being sent to -, so they could never find it all. I have requested my phone and e-mail to receive a copy of all the fees and charges on my loan and a copy of the original deed and they have all said, yes they will send it and I have never received anything.. as of today, I have been denied a modification again, based on income and they did n't have my income correct when I asked, they say I owe $400000.00 on top of my $700000.00 which was originally $630000.00. Without being able to afford a lawyer, I have no way to get them to give me the information I need and no way to hold the Banks and the lender accountable. This is the only home my daughter has lived in and she needs consistency, my only financial security was my investment in this house and took all of my husbands life insurance.

Nationstar Mortgage customer in California
Jun 01, 2016

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
[email protected]
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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