Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Michigan

On -/-/2015 our mortgage was sold by - - - to Nationstar Mortgage of -, T-. This past year has had no issue with the servicing of the loan. As of -/-/- Nationstar advised they were raising our Escrow by $310.00 due their analysis of what was required for Insurance and taxes. Our Insurance did not change and the taxes went up less than $200.00 a year. The increase of this amount is not appropriate nor justified from State and County records of such tax increases. This all occurred after 6 months of first class mail and - delivery in an attempt to get us to refinance. We do not understand with hours spent on the phone with Nationstar, they can not justify the numbers for this increase. They continually use the terms, ( we recommend ) and ( we suggest ). When they quoted Federal Law requiring this increase we asked for a copy and they will not provide this regulatort information they quote as the reason for these increases.