U.S. Bancorp Prepaid Card Complaint

U.S. Bancorp Prepaid card department,

Gift or merchant card Fraud or scam New Jersey

I purchased a $100.00 prepaid - issued by US Bank National Association. I used the card for - transaction of $50.00 over a month ago. Last week I went to used the remaining $50.00 and I was declined I called customer service and I was told the issuing institution, US Bank, closed the account - -, for fraud and took the remaining $50.00. I was told I would receive a call in 24-48 hours but did not. I called today and was given the dispute department number, when I called there I was on hold and after - minutes, I left a message. How could they just take the electronic money I paid for in cash. To me they stole my money. The card is made out to " A gift for You '', no way to determine the owner, how many more cards did US Bank help themselves and take? The banks just do what they want and plain out steal, why not there are no consequences? The law does not apply to them. A bunch of criminals at US Bank and all is well. I am out $50.00 and I have to try to hunt them down while they dodge all my calls. The customer service number is a service and not US Bank. Just plain criminal!