JPMorgan Chase & Co. Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

JPMorgan Chase & Co. Mortgage department,

FHA mortgage Application, originator, mortgage broker Arizona

First, I would like to make a complaint against Chase mortgage, My wife of 21 years just passed away -/-/-. The mortgage was in her name only this was because -/-/-, -. -/-/- -. Was unable to work for most the that year. then passed away. I have tried three time to make and assumption of said loan and Chase has denied said assumption, Stating - derogatory records? - length of time since acct delinquent? - delinquent accounts, - length of time accts have been established? but yet I have a - credit score.. I thing this is discrimination of the first kind..

JPMorgan Chase & Co. customer in Arizona
May 29, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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How JPMorgan Chase & Co. handles Application, originator, mortgage broker complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints2/20163/20164/20165/201611/201612/201602.557.51012.51517.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Application, originator, mortgage broker84.1%15.9%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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