Linebarger Goggan Blair & Sampson, LLP Debt Collection Complaint

Other (i.e. phone, health club, etc.) Improper contact or sharing of info talked to a third party about my debt

Linebarger Goggan Blair & Sampson, LLP Debt collection department,

Other (i.e. phone, health club, etc.) Improper contact or sharing of info Talked to a third party about my debt Colorado

On -/-/16 I spoke with this debt collector in regard to a debt they have in my name from - -. They gathered my phone number, address, name, and reference number at the beginning of the call. I spoke with them about my desire to dispute the debt and its validity at which time they advised that I mail them a letter in writing in regard to my desire to dispute my debt. I mailed the letter and a check for the original bill, before the addition of late fees ( $18.00 ) that day. I heard nothing back from the debt collector and I mailed another letter asking what the status was of my account on -/-/16. On -/-/16 i received a letter in the mail from the original debtor, - stating that since I had not paid the bill in question they would be assessing late fees to my account. I called - and was told that they had no record of a payment for $18.00 on my account. I was able to resolve the debt with - and they advised that I request to have my check for $18.00 returned to me. I called the debt collector


his supervisor was on another call. He stated that he looked into this issue further and found that the check was mailed to " the address they had on file '' which is an old address, hence why I did not receive my address in the mail. I told him that it was impossible for them to not have my current address as they ask for it at the beginning of each phone call, the letter I mailed had my address as the return address, and my checks have my address clearly printed on the top corner. He stated I should call my bank to have a stop payment placed on this check ( this would cost me an additional $35.00 through my bank ). I am disappointed that this company was so lazy in their attempt to mail back my check. Instead of using the information I gave them multiple times to mail the check back to me they mailed it to a complete stranger who now has access to my banks account number, routing number, and a signed check. I am completely open to countless scenarios of fraud involving my personal finances due to the laziness of a debt collector. I do not have disposable income to throw around money to place stop payments on checks that were haphazardly handled by a law firm specializing in debt collection. This definitely qualifies as improper contact, as they mailed a complete stranger my personal check as well as mail from themselves, the debt collectors. They knew this was an incorrect/old address for me based on how many times they were given updated information. I am still in the process of confirming whether or not this check was illegally cashed.

Linebarger Goggan Blair & Sampson, LLP customer in Colorado
May 27, 2016

* Source: CFPB Complaint Database

Linebarger Goggan Blair & Sampson, LLP response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more