Big Picture Loans, LLC Payday Loan Complaint

Big Picture Loans, LLC Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect Nebraska

I took out a - loan with big picture loans. They told me it was not a payday loan but an installment loan. I asked how much was the interest many times on that call, but never got a straight answer and since the rep did not speak - well, i assumed she didnt understand the question, so i asked how much will i be paying in the end for tnis loan, she put me on hold, came back and told me -, so i agreed to that, however a week or so later i got an email saying it was - that i had to pay back for that - i had already spent. This is insane, please help me