Fifth Third Financial Corporation Mortgage Complaint

Fifth Third Financial Corporation Mortgage department,

FHA mortgage Credit decision / Underwriting Ohio

I refinance with Fifth Third Bank in -/-/- in -/-/- I got a refund of - from my escrow account, in -/-/- I received - from my escrow, for -/-/- Fifth Third Bank said that I owed them - I call Fifth Thrid Bank and ask why do I owe you, and the lady said that my homeowner insurance went up - for -/-/- and my taxes went up -. I said to her where is the rest of money from escrow and she could not explain it to me. I was told to go to my Fifth Thrid branch and have them to explain to me what was going on with my escrow account I did go to the branch and they could not help me either. Can you help me with this matter. My contact information is ; - - -. Thank you.