Flagstar Bank Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Flagstar Bank Mortgage department,

VA mortgage Loan modification,collection,foreclosure Texas

-/-/- I was unable to make house payments. I did paperwork with Flagstar Bank to conduct a short sale. We had aprox -- offers the bank never responded to any of them. Then I did the Deed In lieu paperwork -/-/-. The bank has seem to have accepted the home but did not change the property out of my name. The bank has been paying the property tax on the home since -/-/-. This bank has substandard customer service. I have to do forms multiple times. I am - to - in 3 weeks and I need this issue resolved asap.

Flagstar Bank customer in Texas
May 24, 2016

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

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How Flagstar Bank handles Loan modification,collection,foreclosure complaints

Created with Highcharts 4.2.3Flagstar BankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20153/20165/20167/201612/20160102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Flagstar BankLoan modification,collection,foreclosure87.7%0.3%2.5%0.5%7.4%1.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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