Prospect Mortgage Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Prospect Mortgage Mortgage department,

Conventional fixed mortgage Settlement process and costs Louisiana

My loan was cleared to close and my mortgage company sent me mydisclosuress. I looked everything over, signed them and returned them. 3 days later I get an email with another set of disclosures with about $ - more in loan fees. They claimed I changed the loan terms to cash out and raised ltv. Nothing changed on our end from the original disclosures I signed numerically to the second set they sent with the fees doubled. I was finally told someone made a mistake on the rate lock and I 'm paying for it. I was forced to close the loan as it was for permanent financing and I absolutely had to close. I spoke to an attorney and I was advised to file a complaint here.

Prospect Mortgage customer in Louisiana
May 25, 2016

* Source: CFPB Complaint Database

Prospect Mortgage response to complaint:
Closed with monetary relief

Consumer disputes how Prospect Mortgage handled their complaint

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