U.S. Bancorp Credit Card Complaint

Balance transfer

U.S. Bancorp Credit card department,

Balance transfer California

I applied for a zero percent balance transfer and the company changed the rate in one week

U.S. Bancorp customer in California
May 24, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20118/201210/20121/20133/20134/20138/20139/201310/201311/201312/20131/20142/20145/20146/201410/20147/20158/20151/20162/20165/20168/20169/201610/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpBalance transfer59.4%21.9%12.5%3.1%3.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBalance transfer0.2%8.2%5.6%4.6%0.7%26.5%53.9%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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