Santander Consumer USA Holdings Inc Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Taking out the loan or lease North Carolina

Auto financing with Santander Consumer USA is a setup for failure among Consumer 's who are less fortunate which includes Low Income, Race, Age, and those receiving Public Assistance when I applied for an Auto Loan - could have had my loan funded by other Finance Companies. But Santander Consumer USA inflates there loans to the point it benefits them and the Dealerships who use them, both benefit at which time the Consumer 's are the big losers. They Bait the Consumer 's like myself with interest rates and other fees along with monthly payment amount so high that you will fail. I was ask if I receive public assistance which I did at the time of my loan. I feel strongly this is just one reason I received an interest rate of 28 % and a monthly payment amount of $470.00 also I was ask why do I receive -, this


I was told that GAP Insurance was added to my loan only now I am told that GAP is n't included in the loan, which means that if the vehicle is totaled Santander will come after me for any remaining amount owed. The extra fees and add On 's benefit Santander and the Dealerships. There are so many violations under the Truth and Lending Act on my loan. I was also told by Santander that they deferred one of my payment to the end of my loan, but instead they lied, I found out that they are still charging me late fees and other fees saying I am late, they are also reporting me to all of the credit bureaus as been late. which I was denied a loan because of the negative information been reported, Also my payoff should be $17000.00 instead Santander Consumer USA told me my payoff is $20000.00. The loan when taken out over a year ago was for $18000.00. It 's unbelievable that Santander Consumer has so many complaints against them when I searched -, I would hope that CFPB will do something about this Business. I feel that my age, -, income, and Public Assistance has everything to do with my higher interest rate, payments and other fees, extras. They set me and other Consumers up for failure, get as many payments out of us as they can and than repo of vehicle. I also notice several lawsuits against them for similar issues.

Santander Consumer USA Holdings Inc customer in North Carolina
May 21, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

Consumer disputes how Santander Consumer USA Holdings Inc handled their complaint

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