Fifth Third Financial Corporation Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Fifth Third Financial Corporation Mortgage department,

Other mortgage Loan servicing, payments, escrow account Ohio

I bought a fixer upper and was convinced to use a - Loan program by telling me false claims of the programs ability and features. The Mortgage officer lead me to believe I had to use a contractor off a supplied list and this gave the bank a special relationship to work with them concerning schedules, deadlines and any disputes, these were all lies. Now that I 'm - years in to a project I was lead to believe would be 6 months or penalties would be assessed I have a unlivable home in need of - in structural repairs to the new construction that was done incorrectly and another - in new damages. The bank said good luck with that and they are n't going to help and they do n't have any resolutions and mitigation abilities as I was told.

Fifth Third Financial Corporation customer in Ohio
May 20, 2016

* Source: CFPB Complaint Database

Fifth Third Financial Corporation response to complaint:
Closed with explanation

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