USAA Savings Credit Card Complaint

USAA Savings Credit card department,

Billing disputes Arizona

For my cfpb complaint @ -, against -, I was advised by a cfpb agent that I needed to submit a paper Dispute document from my credit card company, USAA. I called USAA again today for a document that I could complete and scan and was told that no such document would be forthcoming, as my call to them on -/-/16 inititated a verbal dispute with -. I asked to be transferred to a supervisor, - -, for some type of document I may complete and forward to cfpb ... .even a Statement of Fraud. I was told no such document would be forthcoming. I therefore am filing a separate complaint against USAA because they are not assisting me in my complaint against -.