JPMorgan Chase & Co. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

JPMorgan Chase & Co. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Tennessee

Paper dated -/-/- shows Chase did not pay my land taxes, although they took out the money, via my escrow account. The - - - statement shows they paid the taxes the years they had the loan. I had to pay - taxes myself, that 's when I found out Chase had not paid - taxes either, this was about the time Chase sold my loan to - -. Now Chase will not reimburse the over - dollars I wrote a check for on my - taxes, or any money I paid to them on my - taxes. Now - - has caught up my taxes to secure the loan resulting in my house payment increasing. I have included all paperwork to support this.

JPMorgan Chase & Co. customer in Tennessee
May 19, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints2/20163/20164/20165/20166/201611/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Loan servicing, payments, escrow account93.3%5.7%1.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints