Citibank Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Citibank Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Nevada

I left my home because of a job transfer in -. I attempted to sale my home ( Loan # - ) in - but CitiMortgage took so long to approved it, the buyer pulled out. During that time the housing market started to deteriorated and I found myself upside down on my loan. I could not afford to pay for - homes and I defaulted on my loan with CitiMortgage. I attempted a deed in lieu of foreclosure, but CitiMortgage denied it, alleging the title was not clear due to an erroneous entry for the satisfaction of a second mortgage by the previous owner. CitiMortgage have continued to charge fees on this loan for the past 7 1/2 years to the point the fees owed are more than the actual mortgage balance. I was notified twice by CitiMortgage the property would be foreclose on, but never did. Today, -/-/-, I spoke with - - - and I requested another deed in lieu of foreclosure, but she told me because is an active foreclosure, no date set for auction, they could not do it. She said I could try a short sale. CitiMortgage never offer me any other help or recommended any solutions this situation. CitiMortgage continues to force me to carry this bad debt and I have not been able to purchase another home for my family.

Citibank customer in Nevada
May 18, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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