Toyota Motor Credit Corporation Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Toyota Motor Credit Corporation Consumer Loan department,

Vehicle lease Managing the loan or lease California

Lexus/Toyota mistakenly sent my account to collection for $400.00 ( for a missing key ). I returned all keys when I turned in my vehicle to Lexus dealer at end of lease on -/-/-. Lexus then confirmed from paperwork that was sent from Lexus dealer on the day I returned the vehicle that it shows - keys were returned to Lexus dealer by me so Lexus waived $400.00 from my account. Lexus then issued a letter on -/-/- ( as attached ) that shows - balance per my request. I contacted Lexus the day I received a collection letter ( please see attachment ) and asked them to remove the collection since it 's invalid debt ; I have - balance per last letter that Lexus sent me, and they refused to make correction of their own mistake.

Toyota Motor Credit Corporation customer in California
May 15, 2016

* Source: CFPB Complaint Database

Toyota Motor Credit Corporation response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more