Santander Consumer USA Holdings Inc Consumer Loan Complaint

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Managing the loan or lease Tennessee

I took out a loan with Santander USA on -/-/-. I bought a - Nissan Sentra through - in - TN. Since the very beginning of this loan, they have constantly stated the note is always past due. See my photo of the due date of my first payment ( - -, - ). I was informed that I would never catch up because since my first payment was 45 days past the purchase date, I was already being charged over $670.00 in finance charges. This is a total scam. Nothing they ever say makes any sense. I have made extra payments, made extra bulk payments and been harrassed about the car being repossessed. My rate is 24.99 %. When I bought the car, I was told I could refinance the vehicle in six months after on time payments. That was a lie. Santander does not refinance anything. I have paid close to $30000.00 for this car that currently has a book value of $4500.00 and I still owe over $16000.00 on this car. Every month, they charge me a late fee but my payment is not late. Every month they also charge me an over a thousand dollars in late fees and interest. This is a simple interest loan which I did not know nor understand what that was and was never explained to me. I still do n't really understand how this - - company can legally charge me triple interest and late fees every single month.