Barclays PLC Credit Card Complaint

Closing/Cancelling account

Barclays PLC Credit card department,

Closing/Cancelling account Illinois

Barclaycard closed my credit card account with no warning and now claims that I have 'forfeited ' my cash back rewards balance of $12.00, even though I had no knowledge of their plan to close my account. Clearly, if I had known, I would have access that cash rewards as a credit to my account.

Barclays PLC customer in Illinois
May 15, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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