Barclays PLC Credit Card Complaint

Payoff process

Barclays PLC Credit card department,

Payoff process North Carolina

Every time I make a payment over $240.00 on my - - Barclay 's business card it is credited to my account by not available for up to 2 week. It looks like Barclay 's is punishing customers who pay down their cards for doing so. They are able to release the payment every-time after a phone call that consists of having to type in my card number my zip code then listen to 2 minuets of recorded balance information util I can then push - more codes and finally get to a representative to have to give them my date of birth and last - of my SS #.

Barclays PLC customer in North Carolina
May 13, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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