Barclays PLC Payoff Process Complaints

Review and analysis of over 6 complaints against Barclays PLC

Barclays PLC consumers have reported over 6 official complaints related to Payoff process. Out of the 6 consumer complaints against Barclays PLC, 17% were disputed by the consumer (i.e. the consumer was not happy with how Barclays PLC responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against Barclays PLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Payoff Process Consumer Complaints


Barclays PLC Credit card payoff process

March 31, 2017 - This has been a headache since I obtained the card. Making a payment is a big inconvenience and has resulted in unnecessary fees. Now I am trying to reach someone at the company to discuss pay off options and I keep getting the run around. I have spoken with several representatives and NOONE has aided me on my nightmare. After 4 hours of begging for information on how to reach someone I was told they were closed and to call back. I just want to settle my debt and move on but the company 's customer service reps are making this impossible. Tgere is no corporate number or email either for contac...

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Barclays PLC Credit card payoff process

January 29, 2017 - Hello, -/-/- applied for and received a Barclaycard Mastercard as part of an effort to rebuild my credit. As is the case with folks with less than perfect credit, the card had an exceptionally high interest rate and onerous fees for everything. Right off the bat there were issues with access my account, viewing statements, but I paid as I spent, and my limit was only $2000.00. At one point -/-/-, I was nearly at my limit. I paid a minimum payment, and then set up my bank to pay automatically, and I put the card away. Somehow the minimum payments just seemed increase despite the fa...

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Barclays PLC Credit card payoff process

September 6, 2016 - We paid of our credit card and I paid to much. I contacted to credit card company and requested a refund. The amount is over $900.00. For more than 2 months they have said its in the mail. We never received it. We keep calling they keep saying the same thing. We requested the mail it with a tracking number they refuse.we have asked to talk to higher ups, we give our phone numbers they repeat it then when they do n't call we call them and they say we have not working numbers. They have no record of our working numbers. They have offered no solutions and veto all of our solutions....

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Barclays PLC Credit card payoff process

May 13, 2016 - Every time I make a payment over $240.00 on my - - Barclay 's business card it is credited to my account by not available for up to 2 week. It looks like Barclay 's is punishing customers who pay down their cards for doing so. They are able to release the payment every-time after a phone call that consists of having to type in my card number my zip code then listen to 2 minuets of recorded balance information util I can then push - more codes and finally get to a representative to have to give them my date of birth and last - of my SS #. ...

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Barclays PLC Credit card payoff process

April 14, 2016 - I usually take advantage of 0 % offers provided to me by multiple cards I own/have. Briefly, these offers provide 0 % interest for a fixed period ( 1 to 3 years ) for a small transaction fee ( 1 % to 3 % ), at which time the banks usually allow me to roll over the balances forward, if desired, for another small fee, by providing balance transfer offers/access checks etc. As a result, at certain times, I carry more than one 0 % promotional balance on the same card. I usually make payments in excess of the minimum, which are applied toward the balances expiring first, as banks understand that I ...

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Barclays PLC Credit card payoff process

March 28, 2016 - I have had muitiple calls from the - - about a balance for my Barclay Credit Card. I have explained my situations with both them and the orginal credit card. - keeps calling up to 8 times a day from - - to - - threating, harrising, and demanding. I have explained to them not to call and they then started to call my place of employment muitiple times. The day of this report they called my phone 3 times and my work once and its - CST. Ths is on going since -/-/2016. ...

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