JPMorgan Chase & Co. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

JPMorgan Chase & Co. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Tennessee

Got divorced - of -, first payment fell behind in - -. I am trying to sell home and have been requesting assistance since - - to obtain Short Sale status on the property. I have spoken to numerous representatives and been given different answers each time. I was told in - - that I was able to list the property as Short Sale-then - - found out that still has n't happened and was served with foreclosure paperwork. I gave all my info on the phone to the rep - in - and was told I did n't have to do anything else - now I have been told I have to submit all this paperwork for assistance ( that has been sent as of today ) and now I have been given summons for foreclosure and still ca n't list home as a short sale. I am trying to do right and sell the property so I can move on with my life and I am not being helped! I feel like I have been misled and given false information for months, resulting in devastating deficits to my credit report and now facing a lawsuit. Also, per the foreclosure summons, a notice was sent to my ex-wife regarding this matter, and she is not on the lien or mortgage, and I believe Chase has violated the Fair Debt Collections Practices Act by disclosing my information to an unauthorized third party. Our marriage was dissolved in the courts in - - and her name is not on anything related to this property.

JPMorgan Chase & Co. customer in Tennessee
May 11, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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