Ocwen Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Ocwen Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Ohio

Due to health concerns I was not able to work my - as strong as possible and due to reduced income I became delinquent on my Ocwen serviced mortgage. In -/-/2015 I continued to work with Ocwen providing them enough documents for a complete package. Recently, underwriting Ocwen declared that my loan modification request would be denied because of too many loans in a certain " investor pool '' having already received a loan modification and therefore they are closing out my case and giving me a denial. Upon conversations with mortgage professionals and visiting a HUD approved housing counselor, everyone said that this was the first time they had heard of this reason for not allowing a loan modification. I would like to have someone follow-up to see if indeed this reason is legitimate.

Ocwen customer in Ohio
May 10, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

Created with Highcharts 4.2.3OcwenComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/201612/20160100200300400500600Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3OcwenLoan modification,collection,foreclosure5.1%85.8%0.3%1.7%0.8%5.9%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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