Santander Consumer USA Holdings Inc Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Taking out the loan or lease Pennsylvania

I was placed into a program with my Auto Loan a few years ago, I just found out that I was recently removed without any prior notification. I called to see what was going on and I was told the rules changed to qualify and I was no longer eligible. I 'm - - - and now I am trying to figure out what to do. I have been stationed in - for the past 11 months. They stated that they mailed a letter in -/-/- to me but like I stated, I 've been in - since - 2015. I looked at my credit report and it shows up now as a charge off/ collections account and has effected my credit. I have still been making my payments as I agreed to for the amount in the program. I do n't know if it is still that amount or if the payment went up or if the interest went up now that I am not in the program? I am suppose to leave from - in a week and go back state side. By this being on my credit now, it is going to affect me getting a place for my pregnant wife and I along with our kids to find a house to live where we are getting sent to next.

Santander Consumer USA Holdings Inc customer in Pennsylvania
May 10, 2016

* Source: CFPB Complaint Database

Santander Consumer USA Holdings Inc response to complaint:
Closed with explanation

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