Wheels Financial Group, LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Wheels Financial Group, LLC Consumer Loan department,

Vehicle loan Managing the loan or lease California

Many years ago I had a loan that I obtained with -800 Loanmart. When I obtained the loan, I borrowed $6400.00. Throughout the years, I paid -800 Loanmart much more than I had borrowed. In fact, according to their records, it was over $21000.00. But that is n't really my issue. My issue is that not only did I pay -800 Loan mart all of their money plus some, but when my vehicle was stolen and found abandoned in a field, -800 loanmart decided to impound my vehicle, auction it, and keep all my money! For a long time I argued with them about it but in the end I grew weary and tired and decided to just let it go and let them win. Alas that was n't the end of things.


charge off status on the account on my credit report! I had enough at that point. I was getting ready to sue but unfortunately I was attempting to get a H.E.L.O.C. at the time and I knew that a lengthy lawsuit would not help me. I spoke to the loan officer at the - - in - by the name of - and he said that as long as the charge-off was paid I would get the H.E.L.O.C. Against my better judgment I decided that my need outweighed my problem and I decided to pay -800 Loanmart even more money. But I did n't just give it to them foolishly. Because I had already had so many problems with -800 Loanmart, I explained the situation to - at - - about how -800 Loan mart was defrauding me and literally stealing my money on top of ruining my credit. - then reviewed my credit report and noticed I had an immaculate credit history over 10+ years. Not - single derogatory account other than the -800 Loan Mart. I then asked him if there were any options for me as to fixing this situation for me without having to go trough the lengthy lawsuit. He decided to call -800 Loanmart with me and he spoke to an individual named -. - told - that if I paid the $3000.00 that they claimed I still owed them that he would remove all negative blemishes -800 Loan mart was reporting on my credit report. At that point I finally gave in and decided to pay -800 Loan Mart what they were asking for. Here we are a year later and I find out that -800 Loan Mart is still reporting a negative account on my credit report. Now, not only did I pay -800 Loan mart more than they were owed, but they kept my vehicle and the money from the sale as well. They have lied to me in order to coerce me into paying them even more money and they are still ruining my credit report. I may be no legal expert but I know there are such things as ethics and laws to protect people from this sort of behavior. I am asking for your help in getting -800 Loan Mart to remove this account from my credit report like i was promised. I just recently spoke with - who is still at the - - at - - and he recalls the promise vividly as it was made to him during his conversation with - at -800 loanmart. They are stopping me from being to obtain financing and if this continues then I will be forced to sue.

Wheels Financial Group, LLC customer in California
May 07, 2016

* Source: CFPB Complaint Database

Wheels Financial Group, LLC response to complaint:
Closed with explanation

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