Quicken Loans Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Quicken Loans Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting New York

Applied for a refinance. I was told the interest would be 3.09 %. Loan amount $150000.00 15 year on a home worth $500000.00. Also have - in excess of $250000.00, $20000.00 in savings account and $6000.00 in checking account, credit score if -. Loan criteria became more and more difficult. Finally they offered me a 30 year $130000.00 loan at 4.00 % interest. They have frozen my accounts and it is impossible to get ahold of - the closing company. Quicken loan officer : - - ( - ) - ext. - --. - # : - - # : - Respectfully - - - - --

Quicken Loans customer in New York
May 02, 2016

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Quicken LoansComplaint HistoryComplaints1/20124/20127/20129/201210/201211/201212/20122/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20145/20148/20149/201410/201412/20141/20152/20153/20154/20155/20156/20158/20159/201510/201511/20152/20163/20164/20165/20166/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Quicken LoansCredit decision / Underwriting1.3%91.1%2.5%1.3%2.5%1.3%ClosedClosed with explanationClosed with monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting0.6%6.3%5.8%1.2%2.2%5.6%77.1%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints