Quicken Loans Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Quicken Loans Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting New York

Applied for a refinance. I was told the interest would be 3.09 %. Loan amount $150000.00 15 year on a home worth $500000.00. Also have - in excess of $250000.00, $20000.00 in savings account and $6000.00 in checking account, credit score if -. Loan criteria became more and more difficult. Finally they offered me a 30 year $130000.00 loan at 4.00 % interest. They have frozen my accounts and it is impossible to get ahold of - the closing company. Quicken loan officer : - - ( - ) - ext. - --. - # : - - # : - Respectfully - - - - --

Quicken Loans customer in New York
May 02, 2016

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

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